Frequently Asked Questions
Answers to common inquiries about NotaryTopsy services
What types of documents can I notarize using NotaryTopsy?
You can notarize a wide range of documents including contracts, affidavits, powers of attorney, wills, and corporate agreements through our platform.
Is my personal information secure with NotaryTopsy?
Yes, we utilize industry-leading encryption and security protocols to safeguard your personal data and documents during the notarization process.
How long does the digital notarization process take?
Typically, the notarization is completed within 24 hours after document submission and verification, depending on document complexity.
Are digital notarizations legally accepted in Singapore?
Our digital notarizations adhere to Singapore's legal requirements, ensuring they are legally recognized across relevant authorities.
Can I use NotaryTopsy services from outside Singapore?
Our services are primarily designed for clients located in Singapore to comply with local regulations; international users should consult appropriate local laws.
What identification do I need for notarization online?
You will need a valid government-issued ID such as NRIC or passport which will be verified via video call to confirm your identity.
Is there an upfront cost to use NotaryTopsy?
No, you only pay the fees agreed upon for each notarization after you submit your documents and receive a cost estimate.
How do I contact NotaryTopsy for support?
You can reach us at our Singapore office on Hospital Boulevard by calling +6584984438 or via our online support form.
Can I track the status of my notarization request?
Yes, once submitted, you will receive updates and confirmation via email to track your notarization progress.
What if I need to amend a document after notarization?
For amendments, you will need to resubmit the updated document for a new notarization to ensure validity.
Are video calls mandatory as part of the notarization?
Yes, a video call verification ensures compliance with identification requirements during the online notarization session.
Does NotaryTopsy support notarization for corporate entities?
Yes, we cater to individual and corporate clients, supporting documents related to businesses, agreements, and legal filings.
What are the operating hours of NotaryTopsy support?
Our customer support is available Monday through Friday, 9 AM to 6 PM Singapore Time, excluding public holidays.